Sr. Donor Relations Specialist

Category: Full-time
Reports to: Donor Relations Manager
Location: Kansas City, MO


1 in 9 people around the world lack access to safe water and 1 in 3 people don’t have access to a toilet. We are working every day to change this. We are We’re here to bring water and sanitation to the world. We want to make it safe, accessible and cost-effective because we believe that water is the way to empowering a bright future that we can all share in, worldwide. We are an international nonprofit organization based in Kansas City, Missouri that has positively transformed millions of lives around the world through access to safe water and sanitation. Founded by Gary White and Matt Damon, we pioneer market-driven financial solutions to the global water crisis. For more than 25 years, we’ve been providing women hope, children health and families a future.


The Sr. Donor Relations Specialist will join a nimble and high-functioning team to support the procurement and stewardship of major philanthropic gifts and other sources of funding. This role will be responsible for leading report writing for a portfolio of secured grants, aiding relationship managers, proposal writing and coordination, and guiding internal process optimization and special projects with oversight from the supervisor. The right candidate will be an extremely organized self-starter who has experience with complex and sophisticated grant opportunities, writing, and some systems and/or project management experience.

The Sr. Donor Relations Specialist reports to the Donor Relations Manager and is based in Kansas City, MO.

Key responsibilities

Grant Stewardship (60%)
  • Prompt and drive early stage grant kickoffs. This includes working closely with program staff to transfer important knowledge about grant restrictions, deadlines, and deliverables to accountable parties.
  • Lead donor report development by translating updates from program staff into cohesive and compelling narratives for donors and contributing to and/or maintaining a donor deadlines calendar.
  • Draft updates and collect additional materials to support donor requests as needed.
  • Collaborate with program staff to understand challenges that arise under grant programs and develop a recommended action plan to communicate such challenges to donors.
Support for Donor Relationship Management (30%)
  • Collaborate with relationship managers to determine framework for proposal opportunities. This may include leading coordination for proposal development across departments, writing, copy editing, and acting as a thought partner with relationship managers.
  • Lead donor site visit planning and management, including collaborating across departments to determine logistics and customize objectives and activities for each audience. Additional activities will include capturing lessons learned for ongoing process improvement and leading the development of a detailed briefing book to inform visit participants.
Other (10%)
  • Maintain opportunity records in a CRM system.
  • Provide copy editing support to the team as needed.
  • Support revenue, payment, and opportunity tracking.
  • Support special projects related to the strategic direction of the Strategic Alliances team.
  • Other duties as assigned or required.
Management responsibility
  • Individual contributor with no subordinates.

This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required. Some duties, responsibilities and activities may change or be assigned at any time with or without notice.

Scope data

  • This is an individual contributor position. There is no supervisory responsibility.
  • Successfully manages multiple grants simultaneously with a focus on multi-million, multi-year international grants.
  • Contributes to strategic thinking around donor and grant stewardship.

Skills and competencies

  • Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
  • Nimble Learning – Actively learning through experimentation when tackling problems, using both successes and failures as learning fodder.
  • Drives Results – Consistently achieving results, even under tough circumstances.
  • Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
  • Self-development – Actively seeking new ways to grow and be challenged using other formal and informal development channels.
  • Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
  • Manages Ambiguity – Manages ambiguity by operating effectively, even when things are not certain or the way forward is not clear.
  • Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Financial Stewardship – Demonstrates fiscally responsible decision making as applicable to one’s role.


  • Bachelor’s degree required, Master’s degree preferred; industry experience equivalency considered.
  • Minimum six years of relevant professional work experience.
  • In-depth and sophisticated understanding of grant management including principles of grant development and administration; principles of grant accounting and reporting; and organization and management of records.
  • Documented success in grant writing and management with a nonprofit, or serving in a critical role to support grant writing activities.
  • Strong understanding of the international development space highly preferred.
  • High-level knowledge of the water and sanitation and microfinance sectors a plus
  • International business or philanthropic experience in Asia, Southeast Asia, Latin America, and/or Africa a plus.

Travel requirement

  • May require 5-10% infrequent, domestic or international travel

Salary and benefits

This position offers full-time benefits, including medical/dental insurance, life and disability insurance, retirement program and periodic review for merit and incentive pay based on organizational and personal achievement. is an equal opportunity employer and is committed to providing an inclusive environment. We do not discriminate on the basis of race, color, religion, gender, gender expression, gender identity, age, national origin, ancestry, disability, marital status, sexual orientation, pregnancy status, military and veteran status, genetic information, and any other status protected by law. We provide qualified applicants and employees reasonable accommodation, when necessary, to enable individuals to complete the application process and/or perform the essential functions of the job.