Project Manager, Global eLearning

Category: Full-time
Reports to: Regional Director, South Asia
Location: US Remote

About Water.org

1 in 10 people around the world lack access to safe water and 1 in 4 people don’t have access to a toilet. We are working every day to change this. We are Water.org. We’re here to bring water and sanitation to the world. We want to make it safe, accessible and cost-effective because we believe that water is the way to empower a bright future that we can all share, worldwide. We are an international nonprofit organization based in Kansas City, Missouri that has positively transformed millions of lives around the world through access to safe water and sanitation. Founded by Gary White and Matt Damon, we pioneer market-driven financial solutions to the global water crisis. For more than 25 years, we’ve been providing women hope, children health and families a future.


Summary

The Project Manager will be responsible for leading complex, enterprise-level projects from initiation to execution, ensuring that all project requirements, deadlines, and schedules are on track. This position will be initially focused on leading the Global eLearning project. The goal of this project is to launch a global eLearning product built upon a learning management system.

This individual will leverage advanced proficiency with project management principles and methodologies to design, launch and manage the Global eLearning project within the organization’s project management framework and best practices to be shortly launched by a newly built out Project Management Office. Responsibilities include development of a robust project management plan, project stewardship towards achievement of project deliverables, preparation of status reports, and establishment of effective project communication plans. The project manager will also ensure proper tracking of budgets, resource utilization, and forecasts to support the objectives of the project.

This position will promote the empowerment of the project team to ensure each team member is fully engaged in the assigned project(s) and assists in team development while holding teams accountable for their commitments, removing roadblocks to their work, and leveraging organizational resources to improve capacity for project work.

Key Responsibilities

Project Management (55%)

Assists in defining project scope and schedule while focusing on regular and timely delivery of value; organizes and leads project status and working meetings; prepares and distributes progress reports; manages risks and issues; corrects deviations from plans; and performs delivery planning for assigned projects, including but not limited to:

  • Uses project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations.
  • Manages the triple constraints (scope, schedule, resources) and critical path of the project to ensure successful launch of the project.
  • Oversees and manages performance including budget, schedule, forecasting, resources, and reporting.
  • Leads coordination of project team leads to make sure all project team members are on track with project requirements, deadlines, and schedules.
  • Establishes effective, regular project communication and ensures plans meet the needs of multiple audiences associated with the assigned project(s).
  • Facilitates change requests to ensure that all parties are informed of the impacts on schedule and budget.
  • Acts as secondary point of contact for partners and vendors in conjunction with product lead(s) / owner(s).
Stakeholder Management (15%)
  • Provides consistent and comprehensive status reporting, organizational/executive-level dashboards, project updates, ongoing cost analyses, and communication at project and executive levels.
  • Engages customer stakeholders to understand desired business outcomes and define success criteria.
  • Obtains team leads’ acceptance and signoff of project deliverables.
  • Consults with advisory group on different functional issues and report status to appropriate management.
  • As applicable, defines change management objectives and delivers communication to ensure awareness and understanding of business transformation objectives related to the project.
Risk Management (15%)
  • Manages escalation of risks and issues; holds executive sponsor and individual team members accountable to effectively mitigate, manage, and resolve issues based on priority and impact
  • Coordinates communication with all areas of the organizations that impacts the scope, budget, risk and resources of the work effort being managed.
  • Works with project team members to identify and resolve roadblocks.
  • Establishes process to manage changes for all project components.
Talent Management (15%)
  • Challenge and maximize the strength of the team by aligning their efforts to meet project objectives and deliver results.
  • Foster productive collaboration across teams and functions, utilizing multiple talent practices to ensure cohesive effort and rational use of committed resources.
  • Establish regular cadence of individual and team performance review and feedback.
Management Responsibility:
  • Acts as a project manager. Among responsibilities is management of a project team. The individuals comprising this team may vary by project.

This description is not designed to cover or contain a comprehensive listing of scope, stakeholders and linkages for every project, duty or responsibility but is intended to highlight internal or external processes, functions and jobs/roles that are expected to regularly interact with this position to deliver work. Scope may change or be assigned at any time with or without notice.

Skills and Competencies

  • Directs Work – Providing direction, delegating, and removing obstacles to get work done.
  • Values Differences – Recognizing the value that different perspectives and cultures bring to an organization.
  • Manages Conflict – Handling conflict situations effectively, with a minimum of noise.
  • Develops Talent – Developing people to meet both their career goals and the organization’s goals.
  • Manages Complexity – Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
  • Business Insight – Applying knowledge of business and the marketplace to advance the organization’s goals.
  • Drives Results – Consistently achieving results, even under tough circumstances.
  • Manages Ambiguity – Manages ambiguity by operating effectively, even when things are not certain or the way forward is not clear.
  • Financial Acumen – Interpreting and applying understanding of key financial indicators to make better business decisions.

Qualifications

Required:

  • Bachelor’s Degree and/or equivalent related work experience in technology, information systems, project management, business administration, or a related discipline.
  • At least 6 years of proven experience in technology-related and/or enterprise-level project management, including:
    • Proven track record of successful project delivery as the lead project manager.
    • Ability to align + coordinate multi-function project teams of various sizes and third-party service providers to meet project requirements and objectives.
    • Ability to understand the grasp complex technical concepts and system-designs, comfortable participating in technical discussions and help make technical trade-offs.
    • At least 1 year of experience supervising, coaching, and/or developing staff.
    • Advanced proficiency with formal project management practices + methodologies.
  • Highly effective cross-functional collaboration and partnership with the ability to establish/maintain high level of customer trust and confidence.
  • Proficient (written and verbal) in English.

Preferred:

  • Experience with digital service delivery and/or Learning Management System platforms.
  • Competency in project management tools such as Microsoft Project, Teamwork, and Smartsheet.
  • Experience working with financial institutions.
  • Creative approach to problem-solving with the ability to focus on details while keeping in mind the big picture.
  • Experience with large initiatives that required organizational change management skill.
  • Language: Proficiency (written and verbal) in other languages is a plus.
  • Certification(s): Project Management Professional (PMP) or Agile/Scrum certification strongly preferred.

Travel Requirement

  • Up to 10% of domestic and global travel.

Being authorized to work in the country posted is a precondition of employment.

Salary and Benefits

This position offers full-time benefits inclusive of medical/dental insurance, life and disability insurance, retirement program; as well as periodic review for merit and incentive pay based on organizational and personal achievement.

Water.org is an equal opportunity employer and is committed to providing an inclusive environment. We do not discriminate on the basis of race, color, religion, gender, gender expression, gender identity, age, national origin, ancestry, disability, marital status, sexual orientation, pregnancy status, military and veteran status, genetic information, and any other status protected by law. We provide qualified applicants and employees reasonable accommodation, when necessary, to enable individuals to complete the application process and/or perform the essential functions of the job. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We strive to build and maintain a diverse team that will advance our mission and work and encourage candidates from all backgrounds to apply.