Privacy Policy
Privacy Policy
Effective date: June 3, 2020
Thank you for using Water.org (hereinafter “we” or “us”). We know that you care how your personal information is treated and your privacy is our priority. We aim to be as transparent as possible about the ways we use the personal information you provide us with on www.water.org (hereinafter the “Website”), so we’ve created this Privacy Policy (the “Policy”), which focuses on how we collect and use personal information about you.
1. Personal Information
Personal information is any information relating to you that can be used to identify you, and we are the data controller for such processing. When you use our Website, we collect and use such information. That happens when you:
1.2.1 donate,
1.2.2 shop to support
1.2.3 create a fundraiser,
1.2.4 register as a business supporter (cause marketing),
1.2.5 contact us via our online form, e-mail or phone, or
1.2.6 subscribe to our newsletter.
1.2 Processing Personal Information
We process your information in various ways and for different purposes. Below you can read more about how your personal information is processed.
1.2.1 Donations
Purpose
When you donate money to us, either directly or through our third-party vendor Donate.ly – we collect and process your personal information with the purpose of processing your donation(s), contact you regarding any questions related to your donation and in order to thank you for your donation(s). When you use our third-party vendor the use of your information is based on their terms of service and policies, so we encourage you to review those policies carefully. You can find their policies at the link below:
Legal basis for processing
The legal basis on which we process your personal information is that it is necessary for the performance of the contract between you and us in connection with your donation and to comply with our legal obligations.
Types of personal information
We will collect your name, e-mail address, phone number (optional), billing address including country and the donation amount. We also collect, but do not retain, credit card numbers which are processed by our third-party vendor. Our third-party vendor uses Paypal as payment vendor who is subject to the Payment Card Industry Data Security Standards and your credit card information entered is encrypted for your security.
Disclosure
If you donate to a fundraiser, we will share your name and the date and amount of your donation with the person, who created the fundraiser unless you elect to be anonymous.
Period of storage
We will retain your personal information for as long as needed in order to comply with our contractual, legal or regulatory obligations. When we no longer need your personal information, we will either remove it from our systems or anonymize it so that you cannot be identified.
1.2.1.1 Donations in Honor of Someone / eCards
In addition to the above (1.2.1), we collect and process the honoree’s name and e-mail address, when you make a donation in honor of someone. You may also create a message to the honoree, which we do not read or use in any way.
1.2.2 Shop to Support
When you shop to support, you buy from a third-party vendor such as Amazon, BROO etc., not from us. The third-party vendor becomes an independent controller for the personal information you provide them with. Please understand that the third-party vendor(s) may have different privacy policies and that we have no control over and are not responsible for the privacy practices of such third-parties. Therefore, we encourage you to review the privacy policies of the third-party website within you buy.
1.2.3 Creating a Fundraiser
Purpose
When you create a fundraising page for a project on our Website, we collect and process the personal information you provide us with when setting up your account with the purpose of creating your account and administer and support your fundraising.
If you sign up via Facebook or other social media platforms, we will receive information from your profile to create your account.
If you cancel during any way of signing up, we cannot start creating your fundraising page and will not store the personal information you entered.
Legal basis for processing
The legal basis on which we process your personal information is that it is necessary for the performance of the contract between you and us, so we can perform the certain functions you request when setting up your account and support you in your fundraising.
Types of personal information
We will collect your account info such as name, username and e-mail address and your posts on your fundraiser page. Remember that anything you post on your fundraiser page will be seen by visitors at our Website.
Period of storage
We will retain your personal information for as long as your account is active or as long as needed in order to comply with our contractual, legal or regulatory obligations. When we no longer need your personal information, we will either remove it from our systems or anonymize it so that you cannot be identified.
1.2.4 Register as a Business Supporter (Cause Marketing)
By registering as a business supporter for our Cause Marketing Program, your business agrees to abide by the rules and restrictions of the terms of use. Please read the policy here, before you sign up.
1.2.5 Contact Us via Our Website, Phone or E-mail
Purpose
When you contact us via our contact form on our Website or via e-mail, we collect and process personal information with the purpose of returning your contact.
Legal basis for processing
The legal basis on which we process your personal information is our legitimate interest. Our legitimate interest is considered under the fact that you have submitted the information yourself in order to be contacted, and that the processing does not infringe the fundamental rights and freedoms.
Types of personal information
We will collect name, e-mail address and other personal information, that you provide us with.
Period of storage
We will retain your personal information no longer than 12 months after the latest processing unless the information is required with regards to the processing activities as described in 1.2.1–1.2.4.
1.2.6 Subscribe to Our Newsletter
Purpose
When you sign up for our newsletter, we will collect and process personal information with the purpose of providing our newsletter.
Legal basis for processing
The legal basis for processing is your consent. You can withdraw your consent at any time by e-mailing us at [email protected]. Furthermore, you can unsubscribe by following the unsubscribe link at the bottom of our newsletter.
Types of personal information
We collect your name and e-mail address.
Period of storage
Your personal information is stored as long as you subscribe to our newsletter.
2. Storage
We keep your Personal Information only so long as we need it fulfill the purposes described in this policy. When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or anonymize it so that you cannot be identified.
3. Security
Water.org is committed to ensuring the safety and security of any personal information that we collect. We have adopted reasonable, technical, administrative and physical security measures to help protect against unauthorized access, use or disclosure of the information we collect or store. Records containing personal information are stored on a secure database that is accessible to only a limited number of relevant personnel. Personal information is deleted when no longer needed by us and is never shared with third parties. Water.org employees are trained on how to treat your data securely and safely.
Our database encrypts all web communication using a Transport Layer Security and all sensitive information using an Advanced Encryption Standard. Our processes ensure that all data passed between the web server and browser, and all data stored in our systems, are secure and private.
4. Disclosure
Besides otherwise described in this Policy under section 1, we may disclose personal information that we collect or that you provide to trusted third-party services in order to process your donations, offer you the services in connection with setting up your account, communicate our newsletter and complete financial transactions. This includes contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
5. Information About Children
Our Website is not designed for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on our Website, do not make any donations through our third-party vendors and don’t provide any information about yourself to us.
If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact our legal representative.
6. Changes to Our Policy
We may occasionally update this Policy. When we do, we will also revise the effective date on the top of this Policy. We encourage you to periodically review this Policy to stay informed about how we are protecting the personal information we collect.
7. Your Rights
We believe you have the right to request information that we have collected from you, to correct information and to donor privacy.
To request information that we have collected from you, you can reach out to us via the email below. If you would like to request corrections to your personal information, or have it deleted, please contact us below.
To unsubscribe from, or reduce the frequency of our communications, reach out to the email below. Additionally, you can opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email from Water.org.
To request any information or changes, please contact us at [email protected] or [email protected].
If you have obtained a loan from a financial institution as part of Water.org's WaterCredit Initiative and have questions or concerns regarding your personal information, please contact us at [email protected]. Your inquiry will be directed to the Data Privacy Grievance Officer.
8. Questions or Concerns (EU representative)
As we do not have an establishment in the European Union (EU), we have appointed a representative based in Denmark, who you may address if you are located in the EU to raise any questions or concerns you may have relating to our processing of your personal information. You can also lodge a complaint to the supervisory authority in the country where you have your residence.
Our EU representative is:
Integra Law Firm
Kongens Nytorv 28,2, 1050 Copenhagen K.
Denmark
[email protected]