Human Resources Business Partner, Latin America

Category: Full-time
Reports to: Senior Manager, Human Resources, Regional Director
Location: Mexico


1 in 10 people around the world lack access to safe water and 1 in 4 people don’t have access to a toilet. We are working every day to change this. We are We’re here to bring water and sanitation to the world. We want to make it safe, accessible and cost-effective because we believe that water is the way to empower a bright future that we can all share, worldwide. We are an international nonprofit organization based in Kansas City, Missouri that has positively transformed millions of lives around the world through access to safe water and sanitation. Founded by Gary White and Matt Damon, we pioneer market-driven financial solutions to the global water crisis. For more than 25 years, we’ve been providing women hope, children health and families a future.


The Human Resources Business Partner is primarily responsible for ensuring that employees have a stimulating, rewarding and innovative place to work. Executes all HR strategy, operations and programs for the region, leveraging proven HR competencies, as well as knowledge of the local culture and employment laws of the region. The Regional HR Business Partner will work closely with and will liaise between the headquarters HR office and the Latin America offices to support a variety of areas including:

  • Benefits Administration
  • Compensation Program Administration
  • Compliance & Safety
  • Global HR Operations
  • HR Systems and Data Analysis & Management
  • Employee Experience & Culture
  • Recruitment
  • Talent Management
  • Strategy and Stakeholder Engagement

The Latin America Region includes Mexico, Brazil, and Peru currently but may expand to include other countries. This position can be based in Mexico.

This role will report directly to the Sr. Manager, Human Resources.

Key Responsibilities

Recruiting & Success Planning (20%)

Administers career & succession planning processes and workflows. Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions.

Benefits Management (20%)

Manages day-to-day statutory and supplemental benefit plans programs including medical, life, and any other benefit plans.

Health, Safety and Compliance (20%)

Ensures local offices are equipped to meet national, state and/or local employment laws and regulations, as well as the organization’s global standards, policies, and procedures. Administers programs and processes related to Duty of Care and workplace safety.

Employee Relations (20%)

Investigates and proposes solutions for complex employee relations cases in liaison with line managers. Coordinates the organization's response to legal cases brought by individuals.

Performance Management (10%)

Supports the design and delivery of Performance Management and Talent Development policies and processes. Provides relevant operational and organizational analyses as well as analysis of external practices.

Learning and Development (10%)

Identifies training needs, and, in conjunction with the Learning and Development lead, may develop, design, and implement training programs. Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments.

Complexity + Problem Solving Skills
  • Ability to work in a fast-paced, evolving work environment while managing independent workload and multiple priorities.
  • Strong ability to build relationships cross-functionally and partner with leaders to deliver solutions that meet business needs.
  • Ability to act with integrity, professionalism, and confidentiality.

Management Responsibility

Individual contributor with no subordinates.

This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required. Some duties, responsibilities and activities may change or be assigned at any time with or without notice.

Skills and Competencies

  • Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
  • Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
  • Values Differences – Recognizing the value that different perspectives and cultures bring to an organization.
  • Nimble Learning – Learns through experimentation when tackling new problems, using both successes and failures as learning fodder.



  • Bachelor’s degree in business management, Human Resources or related field and/or related industry experience.
  • 6+ years of progressive experience as an HR generalist or specialist.
  • Deep foundational knowledge of HR competencies and financial and operational principles.
  • Ability to work in a fast-paced, evolving work environment while managing independent workload and juggling multiple priorities.
  • Strong ability to build relationships cross-functionally and partner with leaders to deliver solutions that meet the business needs.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal, negotiation, and conflict resolution skills.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Proficient with Microsoft Office Suite or related software.
  • Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.
  • Fluency in English and Spanish required. Fluency in other regional languages a plus.

Travel Requirement

Up to 10% of regional travel.

Being authorized to work in the country posted is a precondition of employment.

Salary and Benefits

This position offers country-specific benefits and market-based, competitive salary; as well as periodic review for merit pay based on organizational and personal achievement. is an equal opportunity employer and is committed to providing an inclusive environment. We do not discriminate on the basis of race, color, religion, gender, gender expression, gender identity, age, national origin, ancestry, disability, marital status, sexual orientation, pregnancy status, military and veteran status, genetic information, and any other status protected by law. We provide qualified applicants and employees reasonable accommodation, when necessary, to enable individuals to complete the application process and/or perform the essential functions of the job. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We strive to build and maintain a diverse team that will advance our mission and work and encourage candidates from all backgrounds to apply.